Rapid Access Therapy

Beginning November 1, The UCC will temporarily transition to our Rapid Access (single-session, solution-focused) therapy model, which is typical for this time of year.

What is Rapid Access Therapy?

Beginning November 1, The UCC will temporarily transition to our Rapid Access Therapy model. The goal of Rapid Access Therapy is to address your most pressing concern when you need it and to help avoid long wait periods.

This model helps us reduce “no shows” and allows for an increase in the amount of students we can see during high demand times. Rapid Access appointments are made for the same day, allowing you to see someone when you need it most.

There are no limits to how many times you can use this service.



  • How does the UCC’s Rapid Access system help students?

    During times of the year when we have increased demand and also increased appointment “no shows”, this system allows the UCC to see more students than with the typical scheduling system. The goal is to eliminate extended wait times when you need it most. Rapid Access sessions are structured to provide quick tips and solution-focused strategies for you during high stress periods like final exams.

  • What is the plan for the UCC for the spring semester?

    We are in the process of filling our last few clinician positions and expect those to be completed early in the spring semester. In addition, we are expanding our teletherapy services through a new relationship with TimelyCare. Through this partnership, you can expect easier access to additional teletherapy with a more flexible schedule.

    Details coming soon.

The Details

  • Who: Any Reynolda campus Wake Forest student
  • What: Quick access to a 30-50 minute session with a UCC clinician for a specific mental health concern
  • When: Nov. 1, 2021 through the end of fall semester (note: the UCC often transitions to this therapy model during this time period to more quickly accommodate higher demand)
  • Where: Any private space conducive to therapy. You can reserve private space at rooms.wfu.edu or by calling the UCC (336.758.5273) to reserve a room (space is limited).
  • Why: This temporary model provides counseling services more equitably to students seeking care and supports shorter wait times for students in distress.
  • How: Call the UCC (336.758.5273) on the day you need an appointment and you will be added to the queue. High-risk and emergency situations are given earlier session spots. You will be given a window of time when a therapist should be available and emailed a link during that window. Log-in to the session within 10 minutes of receiving your link.