Equitable Access


For Life-threatening Emergencies

Call Anytime: 911 or 336.758.5911


For Urgent Mental Health Crises

Call Us  Anytime:

336.758.5273

or log into:  timelycare.com/wakeforest


To Make an Appointment

Call Us During Office Hours: 336.758.5273
or log into:  timelycare.com/wakeforest

Note: If after-hours or busy, please leave a message and we will return your call as soon as possible


TimelyCare Login

Mental Health Screening

Student Complaint Form

Our Approach to Equitable Access

The impact of the COVID-19 pandemic has been vast and far reaching.  We at the University Counseling Center are committed to providing support to our students during this time.  We recognize that everyone has not been impacted by the pandemic equally, and that those individuals and communities who have been marginalized by those with privileged identities within our society have experienced greater hardship.  We also acknowledge ways that mental health services have historically upheld these systems of white supremacy and oppression, creating unequal access to competent and safe therapeutic spaces.  

Our commitment to social justice, anti-racism, and dismantling oppressive systems compels us to center the needs of students with marginalized identities, as they are likely to be suffering the most significant impact of the pandemic with the least access to resources.  This stance is consistent with the recommendations put forth in the final report by President Hatch’s commission on Race, Equity, and Community.  As we head into this semester, we continue to be available for crisis support 24/7.  No student will be left without support when they need it.  In addition, we are encouraging students who are already linked with a mental health provider to continue that relationship virtually, as this is being permitted by North Carolina licensure boards.  Students who have access to means to see a community provider who is a good clinical fit will be assisted by the counseling center staff to connect with those services.  Students who experience multiple barriers to accessing quality services outside the center will be prioritized to receive counseling services within the center.