For Life-Threatening Emergencies

Call Anytime: 911 or 336.758.5911

For Urgent Mental Health Crises

Call Us Anytime: 336.758.5273

To Make an Appointment

Call Us During Office Hours

(8:30AM – 5PM)

Crisis Assistance

For urgent mental health needs, crisis assistance is available anytime, from anywhere, by calling us at 336.758.5273.  During normal business hours, calling this number will connect you with our administrative assistant who can help assess your needs and direct you to therapy options.  After-hours and on weekends, this number will connect you with a crisis counselor.

Student Complaint Form

Signs of Distress

Parents, friends, faculty and staff are often the first individuals to notice signs of distress in students. The following may indicate that a student is in distress and in need of help:

  • Significant change in appearance (including hygiene, weight gain/loss), personality, attitude, mood, or behavior
  • Impairment in academic, social, &/or job performance & functioning
  • Change in sleep (oversleeping or insomnia)
  • Change in appetite (eating too much or very little)
  • Social withdrawal/isolation
  • Irritability
  • Increase in or frequent use of substances (alcohol and/or other drugs)
  • Problems with concentration, energy and/or motivation
  • Odd/bizarre speech or reasoning
  • Aggressive, violent behavior or threats
  • Attention-getting behavior
  • Talk of/fascination with death or dying
  • Feelings of hopelessness, helplessness, worthlessness, purposelessness
  • Direct/indirect threats of harm to self

Helping a Fellow Student

If you are concerned about a fellow student please submit a CARE Team Referral 

How To Help

Communicate appropriately:
Encourage the person to share her/his concerns and problems with you. Share your concerns and observations with her/him, and invite honesty and openness with you about what is going on.  Avoid judgmental, condescending, or minimizing statements (e.g., “You should be over that by now,” “That shouldn’t bother you,” etc.). Check out Giving Social Support for more information on how to help a loved one.

As a supportive parent:
If you’re a parent, tell your child that you love them unconditionally and are available for support (It’s simple and really important). Focus on your child’s development, well-being, and whether or not they are meeting their academic requirements, rather than their specific grades. Of course, if they are doing poorly due to emotional or environmental difficulties, it would be appropriate and important to express concern about this and help your student identify the correct resources to get the help they need in order to address those problems. More information under our Tips for Parents tab.

On Campus Resources

In addition to the UCC, there are many resources to help students thrive. See our Self-Help tab for more information.